Stellar Recovery, Inc. recognizes the risks that exist for consumers online and is fully committed to maintaining best practices for protecting and safeguarding the personal and financial information of all consumers that interact with Stellar at every level. Stellar takes this responsibility seriously and has put a number of protections in place to prevent unauthorized access, maintain data accuracy and integrity, and ensure the correct use of information.

The personally identifiable information that Stellar routinely collects about consumers through this website includes the following information that is entered by you: current and former names, mailing and residential addresses, phone numbers, email addresses, social security numbers and dates of birth. This information is collected so that Stellar can communicate with you regarding your account, and sometimes to verify that you are the proper party to discuss the account with. If you are making a payment through our payment portal, Stellar and/or a third party vendor will collect the information necessary to process your payment exactly as you have authorized and not for any other purpose.

When you provide your personally identifiable information to Stellar through our website or through our payment portal we use this information only for the purpose you are providing it, and the information is kept secure and is not disseminated for any other use except that which is required by law. Access to your information is limited only to appropriate employees of the company and in some instances to the originator of the account.

By using this site or providing us with your personal contact information such as address, telephone number, mobile telephone number or email address you acknowledge that you are providing that specific information so that Stellar may communicate with you at any number or address that you provide concerning your account. You agree further that Stellar may contact you using the information you have provided by any method we choose, including but not limited to an automated telephone dialing device.

Stellar’s website also uses cookies. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. This means that Stellar collects, stores and uses information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views). By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Most browsers allow you to reject all cookies if you wish to do so. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. For more information on how to disable cookies, please visit: http://www.digitaltrends.com/computing/how-to-delete-cookies-in-chrome-firefox-safari-and-ie/

Stellar also collects usage data through Google Analytics features, which involves tracking and reporting information about Stellar’s website traffic for Stellar’s internal use. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop this site and content around our users’ needs. You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on  at https://tools.google.com/dlpage/gaoptout to disable tracking by Google Analytics.