Evolving Our Operations Team
December 07, 2016
Stellar Recovery Inc. (SRI) is excited to announce the evolution of our Operations Management team. With our Operations Management team having over 35 combined years of collections and leadership experience we have shifted roles to better align the team for the business.
Edmond Luster has been promoted from the Operations Training and Development Manager to the Director of Operations. Luster has been in the collections industry since 2005, holding key leadership positions in Operations at Select Portfolio Servicing and Enhanced Resources Centers. Luster is a hands on leader who said, “I believe that by being consistent in your message you build a strong foundation that easily adapts in the ever-changing collections industry.” Luster then went on to say “In my new role I plan to continue to help Stellar be in the forefront of compliance and customer service for collections”.
Edmond reports directly into Kim Harvey, Stellar Recovery’s EVP of Operations and Client Services. Harvey is excited about the growth of the leadership team and says, “With Edmond as the Director of Operations it enables me to take a step back from the day to day and work more strategically across the teams”.
Also a part of the team is Hayden Miller, Operations Manager. Miller’s primary responsibility is to recruit, train and develop an elite team of collectors that will focus on making Stellar competitive as we expand into new verticals.
About Stellar Recovery
Stellar Recovery Inc. is an ARM leader headquartered in Jacksonville, Florida. SRI is dedicated to excellence in the accounts receivable industry by meeting and exceeding our client’s expectations. Stellar Recovery leverages the use of technology to drive effective and efficient collections, while eliminating risks. Please visit our website at www.stellarrecoveryinc.com or contact us at 904-438-2500.