If you contact Stellar Recovery, Inc. by e-mail, we will make every effort to reply to your inquiry via e-mail, supply you with the information requested, and make any changes or adjustments to your account or contact information based on the information you supply.
We will not negotiate payment plans via e-mail. If you request information regarding setting up a payment plan, we will provide you with the phone number for the correct department to contact. If you should have questions regarding your rights as a consumer, we suggest you visit the following websites, They should be able to answer many of your questions: www.askdoctordebt.com or Consumer Rights under FDCPA. You may also click on the following link for an informational video, ACA International Video. Or, you may contact our Chief Compliance Officer, Rachel Frady, by mail at Stellar Recovery Inc., 1327 Highway 2 West, Suite 100, Kalispell, MT 59901 or by email at firstname.lastname@example.org. You may also contact Stellar's Compliance Department by mail at 4500 Salisbury Road, Jacksonville, Florida 32216, Attention: Compliance Department or via email at email@example.com.